Support and documentation  

App support

Support team’s hours of operation: 24 hours a day, 7 days a week

First Response SLA: up to 12 hours

Email support: support@barista-ai.com, oren@barista-ai.com

Phone number support: +972-546373355

 

barista AI in Zoom (Zoom app) documentation 

Adding the App — connect to your barista AI. Enter the integrations page (https://app.barista-ai.com/integrations). In this page you can toggle your connection to add ‘barista AI in Zoom’. Make sure to provide barista with the required permissions.

Usage — At this point, you connected your calendar (google or outlook) to barista on sign-in and your Zoom account is connected as well.

  1. Pick the next meeting you have
  2. Pick the correct meeting template and edit it as needed
  3. Join your Zoom meeting from barista
  4. have your plan by your side and take notes directly to CRM
  5. Enjoy 🙂

 

Removing the App — disconnect your barista AI. Enter the integrations page (https://app.barista-ai.com/integrations). In this page you can toggle to ‘off’ your connection to barista AI for Zoom.

 

Zoom in barista AI documentation 

Adding the App — connect to your barista AI. Enter the integrations page (https://app.barista-ai.com/integrations). In this page you can toggle your connection to add ‘Zoom in barista’. Make sure to provide barista with the required permissions.

Usage — At this point, you connected your calendar (google or outlook) to barista on sign-in and your Zoom account is connected as well.

  1. Pick the next meeting you have
  2. Pick the correct meeting template and edit it as needed
  3. Join your Zoom meeting from barista
  4. have your plan by your side and take notes directly to CRM
  5. Enjoy 🙂

Removing the App — disconnect your barista AI. Enter the integrations page (https://app.barista-ai.com/integrations). In this page you can toggle to ‘off’ your connection to barista AI for Zoom.

 

 

*Note: The events in barista AI are all events in the google/outlook calendar and they are updated in real-time with your calendar. The Zoom meeting link should be included within the meeting, with any method you normally use for doing that. barista AI will detect automatically the meeting url and will generate the meeting. In the rare cases we missed the url, we provide the option to enter it manually and would love to hear from you in oren@barista-ai.com so we can improve your experience with us.

 

* Please refer to our video example user flow for extra details